Had an accident whilst out shopping?

Just like any other owner of any premises’, the shopkeeper or shop owner, which also includes big branches of supermarkets, has a duty of care which they have to follow in order to ensure your safety at all times whilst on their premises. It is the owner’s responsibility to prevent any personal injury being caused such as trips, slips and falls.

This means that the supermarkets should be maintained, stairways should be well lit and handrails provided, floors kept clean and signposted if needs be, floors should be kept clear and all stock should be put away immediately or safely stacked. It is the responsibility of the owner to ensure everyone who is on the premises is made safe.

Making a claim after a retail accident

If you suffer from a slip, trip or fall whilst in a supermarket and this causes you personal injury, you may be eligible to make a compensation claim. If you are able, you will need to obtain the details of any witnesses who saw the hazard before your accident or saw your accident take place. If you do not have a witness you could still be eligible to make a claim.

Shop owners could have a defence if they have a reasonable system of inspection to ensure that areas are cleaned and inspected for spillages regularly. Written records of cleaning systems are usually kept by the larger more popular supermarkets. At Broad Yorkshire Law we will be able to provide you with a specialist solicitor who can identify whether the cleaning systems have been carried out at all and if so, whether they have been carried out appropriately and at a reasonable time before your accident.

We work on a no win no fee basis, so if your claim is not successful and the supermarket have a reasonable defence, you do not have to pay a penny.