Have you been Injured Whilst In A Supermarket?

If you have suffered from an injury whilst in a supermarket or been injured in some way which you think could have been caused by one of their products, contact us at Broad Yorkshire Law on 01143277359 or fill out a claim form on our website because you could be entitled to compensation. If you believe you are entitled to compensation due to an injury or an illness caused by your local supermarket or shop do not hesitate to contact us.

What are the most common accidents which take place in shops or supermarkets?

Slipping in the supermarket are the most common types of accidents. Spillages in a supermarket are a way of life whether they are caused by customers or members of staff. Many serious injuries can be sustained due to slips and trips in your local stores. If you have had an accident in a supermarket or a shop, the only defence open to the store is proof that they are constantly monitoring and inspecting the shop floor. They have to prove that such inspections have taken place on a regular basis and on the aisle where the incident occurred. If they are unable to prove this by way of statements from staff and signed cleaning rotas then they will be held negligent. Hence, you will be able to make a valid supermarket accident claim against the store. In the case of the smaller stores, they do not usually have a well-established cleaning rota in place which again means that it is more likely that a smaller store will be liable for your injuries.

Falling objects in supermarkets and shops are another cause of serious injuries. Often products can be incorrectly stacked, overly stacked or not in position properly which can cause customers serious injuries; e.g. if a display was to fall onto a shopper or a shopper fell over a display.

Customers can be injured by misplaced products which are obstructing their path causing them to slip or trip; e.g. if a purchaser was to fall over a pallet of produce left in the aisle.

Injuries can also be caused by faulty escalators, doors and lifts. If these are defective it is possible that we can prove that the store have failed to inspect and maintain those areas.

Customers can be injured by store staff who fail to take care and might directly injure a customer; e.g; by failing to notice the presence of the shopper by pushing a trolley into them.

Where a claim is made against the store which relates to a member of staff who has failed to comply with basic health and safety, the claim is likely to succeed. All of the above claims are perfectly legitimate. After all, it is the responsibility of the store to ensure that the customer is safe on their premises.

It is also not uncommon for people to fall in supermarket car parks due to uneven surfaces and potholes. If we can prove that the supermarket has failed to maintain the car park then you will have a successful case.

If we can prove negligence the supermarket or shop will have to involve their insurance company who will be forced to make payment and you will receive your compensation.

Workers themselves can be injured whilst working as employees in a store. If you are able to show fault on the stores behalf you will have a chance of a successful claim.

What to do if you have an accident in a supermarket?

  • If you have an accident in a supermarket the first thing you should do is report the accident and make sure it is noted down in the stores accident book so that they have a record of it, make sure whoever writes your details in the accident book provides you with their full name.
  • It is then advised that you take down the names and addresses of any witnesses in the store who saw your accident occur.
  • Make sure you do not allow the store to provide you with any discounts on items, free chocolates or anything similar as they can attempt to provide you with this by way of compensation which would prevent you from making a claim if you accept the items.
  • Receive medical attention at the earliest opportunity and ensure that the medical expert is aware of the circumstances of the accident to ensure it is noted in his/her records. This will satisfy the opponent when they request your medical records.
  • Make sure you save all the receipts connected to your accident, for example, medication and travel expenses.